Sunday, February 22, 2009

F R I D A Y FRIDAY friday

Well friday wasn't so bad after all.
My support job was normal. The meeting got pushed off. The 70 workstation move turned out to be mostly comprised of multi system users. So it was really about 25 users with 70 odd systems. Had to educate a few peeps about labeling KVMs and multi monitor setups. Also had to parlay with some movers.
But they were NORCAL who are generally pretty professional and straightforward about these things.
At least it wasnt another game developer. Those guys will have 2 or 3 PCs and 2 or 3 game systems and a home theater setup. In a cubicle.
We had pizza from Pizza Orgasmica.

Thursday, February 19, 2009

l e t s g e t t o z e r o


I spent today trying to get the queue down to zero

You start at the top and work your way down.
The problem is, that by the time you are finished, another batch of 10-15 issues has come up in the meantime. Well the more I answer the more I learn. And knowing is half the battle...
Tomorrow I have 4 hours of customer support at the startup. Including a meeting with the development team lead.
Which is then followed by a 7 or 8 hour IT relocation job. Sounds like it's some kind of financial institution. I have been forewarned that I will need a valid photo ID for admitance. Luckily the evening gig is just a block or two from my day gig. I better get a good rest tonight and eat my wheaties.
I am broke right now, but in a few weeks I'll be way ahead of my bills.